Nordwind Airlines is a Russian air carrier that began operations in 2008. In Russian, its name sounds like “Nordwind Airlines”, the owner is the limited liability company “Northern Wind”.

general information

The airline is a “daughter” of the well-known Pegasus and is based in the capital’s Sheremetyevo.

Over the ten years of Nord Wind's operation, started with three air gardens and 6 routes, significantly increased its fleet, equipping it modern airbuses and Boeings, including those designed for ultra-long-range flights (more than 10 thousand km), and also expanded the geography of flight destinations.

Focusing its activities on the comfort and safety of passengers, continuous improvement and development, the company, originally founded to carry out charter flights to popular foreign resorts, since 2016 began to gradually add regular flights to its flight schedule - both domestic and international.

Company board

Today, North Wind is one of the top 10 largest air carriers in terms of passenger turnover, flying to 85 destinations: Israel, Vietnam, Turkey, Morocco, Phuket, Greece, Spain, Italy, Egypt and many others, and is working to constantly increase this number .

Nord Wind organizes regular flights from such administrative centers, such as Moscow, St. Petersburg, Belgorod, Anapa, Yakutsk, Krasnoyarsk, Yekaterinburg, Voronezh, Novosibirsk, Omsk, Volgograd, Sochi, Ufa, Simferopol, Chelyabinsk and more than 20 cities, performing at least a hundred flights daily.

Check-in rules

The principles of operation of air transport differ significantly from the procedure for traveling on buses, trains or even ferries - simply purchasing a ticket and having it with you during boarding is not enough, you need to arrive at the departure point in advance and go through the mandatory check-in procedure for the flight, without which passengers simply will not be allowed on board. board the aircraft, and by “in advance” we mean at least two to three hours. At the same time, you still have to stand in line, often quite long.

Note! Typically, most passengers check in at the airport, where special counters and kiosks are provided for this purpose, for an independent procedure, but in both cases you will most likely have to spend at least 40 minutes - an hour, not to mention the fact that a whole hour standing, especially with suitcases, bags and small children - a very dubious pleasure.

After checking in, the passenger receives a boarding pass with the number of the seat allocated to him in the aircraft cabin. Of course, you can ask the check-in employee for a specific place - near a window or aisle, depending on the individual preferences of the traveler, but it is not at all a fact that they will meet him halfway, and often the desired places may simply no longer be available. This is especially offensive if the passenger gets seasick and feels uncomfortable while flying in the rear of the plane, or if a family (a large group) is flying and everyone wants to sit together, and not at different ends of the cabin.

There are often cases when late passengers have conflict situations - for example, a mother and child want to sit next to each other, and they would certainly accommodate her, but there are only two/three/four empty seats left, and all of them are several rows apart from each other.

Airport check-in counters

To avoid such unpleasant moments and not be nervous on the way to the airport, there is a great way to save your time and maintain peace of mind - electronic check-in.

It has undeniable advantages over the usual one, allowing you to avoid all the problems described above:

• You can register from your home or office any time after registration opens, while lying on the couch, sitting with a cup of your favorite coffee, or during a break between meetings.
• You can choose the best free seats in the aircraft cabin or purchase paid ones - for example, with increased legroom . This is an excellent opportunity, since bad seats can significantly spoil the impression of a flight, especially an overnight or long one: queues will form near the rows close to the toilet, there may be shaking at the end of the cabin and all the sounds and smells of the kitchen will be heard.
• There is no need to arrive at the airport several hours in advance - an hour and a half is enough, since the passenger is already on the general boarding list, or even less if there is no need to check in luggage. In this case, it is enough to arrive in such a way as to go through passport control and proceed to the boarding gate. This possibility is especially relevant when there is a possibility of being late for the plane - if connecting flights, train delay (in the case of non-resident passengers) and many other cases. Many passengers flying from Moscow and not living in the capital are often forced to wait much longer than necessary: ​​when choosing a train/bus, they will prefer not the one that arrives three to four hours before departure, but the one that provides a reserve of 7 hours -8, or even more hours, since an intermediate ideal option can be found quite rarely. On line registration can successfully solve this problem.

Of course, this procedure also has some disadvantages:

• When not all places increased comfort purchased, passengers with children or those registering among the latter can be accommodated on them without additional payment - paying seat neighbors will, of course, be offended. But if there is no fear of taking the risk of flying in a bad place or not flying at all (no one has canceled the possibility of overbooking), then you can successfully use this chance.
• If you have luggage, you will still have to check it in (often at common counters), since luggage tags are of a strictly established type and you cannot print them yourself at home.

Some large air terminals are equipped with special baggage collection points (Drop Off Luggage), where you can check in your own suitcases and leave them for loading on board, having pasted all the necessary tags printed on them automatically. In these same machines you can make an additional payment for excess. The queue there will be much shorter than at regular counters.

Note! This option is only available after completing electronic registration on your flight!

Self-service baggage drop-off counter.

There are also airports where there are practically no usual check-in counters, but at the same time there are many points where check-in of passengers and baggage is carried out automatically.

Attention! In any case, luggage must be checked in no later than check-in. desired flight will end.

But no matter how much the listed disadvantages overshadow the advantages, there are still many more of the latter.

Most common reason non-use of online registration is something that many simply do not know about it.

Meanwhile, airlines always encourage such a convenient option as it significantly reduces their costs. Passengers also benefit in this situation - the procedure allows you to save up to several hours of precious time.

Attention! Electronic check-in is available for all charter and scheduled flights departing from airports in Russia and the CIS countries.

After passing it, the airline recommends arriving at the airport at least an hour and a half in advance if you need to check in your luggage and check in hand luggage, and at least an hour in advance if you are traveling lightly, since boarding ends 20 minutes before the scheduled departure time .

How to check in for a flight online. Reservations

To check in for a plane online, you just need to know the parameters of your reservation (assigned when purchasing a ticket) and have access to the Internet.

Electronic check-in for a flight on the official website of North Wind Airlines begins a day before departure and ends 3 hours before it; it is very simple and rarely takes more than five minutes.

You can check in at the airport no earlier than 6 hours before the departure of an international flight and 3 hours before a charter flight. The procedure is completed in 50 minutes. before departure.

Note! Passengers who do not check in within the designated period are considered late and are not allowed on the flight!

Check-in for a Nord Wind flight online check-in begins with logging onto the company’s website and searching for all the necessary data in the itinerary receipt electronic ticket.

Electronic ticket itinerary receipt

To search for your reservation, you must enter the passenger's last name as it appears on the ticket, ticket and flight number, date and airport of departure. If a company is flying, add fellow travelers using the “Add Passenger” button.

Passenger data entry

After entering your personal data, you can proceed to selecting seats on the plane: in the tab there will be a layout of the cabin of the airliner that is planned for the flight. On the map of places you need to mark with a mouse click any of the places you like from those available for selection. Seats that are already reserved or blocked by the carrier (first rows and near emergency exits) are highlighted in gray; free ones are highlighted in other colors.

Selection of seats

There is a fee for selecting locations from this translator. Economy class prices are as follows:

• on flights within the European part of the country, to the west and east of the Urals- 300 rubles* for regular seats, 500 rubles* for preferred seats (second, third and fourth rows of the cabin), 1000 rubles* for comfortable seats (with increased legroom - 1st row of the cabin and seats near emergency exits);
• on the others, more distant domestic flights choosing the place you like will cost from 500 rubles* to 1500 rubles*
• on international flights - from 10 euros* to 75 euros.*

In comfort class prices will be as follows:

• within the European part of the country, to the west and east of the Urals - 1300 rubles* for preferred seats, 2000 rubles* for comfortable ones;
• on other, longer domestic flights, choosing your favorite seat will cost from 1,800 rubles* to 2,500 rubles*
• international - from 25 euros* to 100 euros.*

Business class with similar flight parameters will cost:

• within the European part of the country, to the west and east of the Urals - 1500 rubles* for preferred seats, 2500 rubles* for comfortable ones;
• on other, longer domestic flights, choosing your favorite seat will cost from 2,000 rubles* to 3,000 rubles*
• international - from 30 euros* to 120 euros.*

At the same stage you can order additional paid services and enter your privilege club card number.

Note! The airline does not guarantee that the passenger will be given the seat that was chosen during check-in for a number of reasons: for example, the flight may be made by another board, or at the request of the security service, but this does not happen often.

After clicking the “complete” button, you need to print your boarding pass or save it on your computer/mobile device so you can print it later.

Registration stages

Receipt boarding pass is the final stage of registration. The easiest way is to print it on your home or office printer immediately after completing the registration procedure.

If you don’t have a printer at hand, you can get a coupon at the registration counters. Many airports also have the option to print it at self-check-in kiosks or terminal service centers.

Note! If you check in using a mobile device, you can print out your boarding pass using special devices by attaching a phone display with a QR code of the ticket to their reader.

The ticket contains information about the boarding gate number, the start time of boarding the aircraft and the passenger’s seat in the cabin.

If there is no need to check in your luggage, you can take it straight to boarding, having gone through passport control and the inspection procedure.

Boarding pass.

It may look slightly different depending on whether it was printed on a regular A4 printer, a check-in kiosk or handed out at a counter.

Additional Information! Today, seats in the aircraft cabin can be selected when ordering a ticket, after booking in the section personal account“my ticket” and when checking in online or at the airport.

Mobile registration

This means registration using a mobile device. The difference between this type of check-in is that after completion, the boarding pass is displayed on the display of the mobile device. You can save it in photo format or send it to yourself by e-mail. When boarding, just show the airline staff the pass on your phone screen.

The general algorithm of actions is the same as when registering using a PC.

Nordwind Airlines mobile application at the moment not yet.

Restrictions when registering online

For all its convenience and simplicity, online registration still has a number of limitations.

By general rules“North Wind” you can use it if:

• the flight is carried out by Nordwind’s own flights;
• there is no more than a day left before departure and at least four hours for international flights departing to the Russian Federation (except Yerevan and Antalya) and one hour for those departing from Russia;
• There are no plans to transport weapons, pets or luggage in a separate place in the cabin.

Attention! It should be borne in mind that electronic check-in is prohibited at a number of departure airports (Tehran, Aktau and some others), and also that the company allocates a certain number of seats for it.

For a number of Promo tariffs (economy, comfort and business) and charters, the option is available only in case of simultaneous purchase of the seat selection service.

Thus, the opportunity to independently check in for a flight is one of those pleasant bonuses that the airline offers its passengers and which, without a doubt, should be used to make your flight and its anticipation as comfortable as possible.

*All prices are current as of July 2018.

• You can check in for your flight from home or office;
• You choose a seat that is convenient for you in the aircraft cabin;
• You print your boarding pass yourself;

Web registration conditions:

Web check-in for a flight is only possible on a paid basis.

You can complete the Web registration procedure only in conjunction with the purchase of the “Comfort” or “Seat Selection” service.

Web check-in for codeshare* partner flights is not available.

Web check-in is available for regular and charter flights of Nordavia-RA JSC from the following cities:

• Web check-in begins 24 hours before and ends 3 hours before flight departure (With the exception of flights from Moscow, for such flights web check-in closes 6 hours before departure);
• Web check-in is available to passengers who have issued an electronic ticket in economy class;
• Web check-in is available for passengers traveling without pets;
• Web registration not available for passengers requiring additional services, such as accompanying people with disabilities, accompanying a child without parents, etc.

*Code sharing (joint operation of flights) - a form of cooperation between airlines, when sales to the same route are carried out by two or more carriers under their own code. In this case, one of the airlines directly operates the flight, and the other airline is a partner on the route.

IMPORTANT!

If you are traveling without luggage, and the dimensions and weight hand luggage correspond to the carriage of hand luggage of Nordavia-RA JSC, you need to go to the check-in counter at the airport of departure out of turn to receive a “hand luggage” tag. Having a printed boarding pass in hand, go to the special control area to undergo the security screening procedure and then to the boarding gate on board the aircraft.

Pay attention to the main dangerous substances and items prohibited from being carried on board the aircraft by passengers in checked baggage and hand luggage.

You can check in your luggage at the check-in counter of your flight at the airport of departure no later than 50 minutes before the flight departure. Please pay your attention to baggage allowance. If your luggage exceeds the free baggage allowance in weight or dimensions, you will need to pay for transportation excess baggage according to established by the Airline.

If you are traveling in a group of more than 9 people, please contact the airport check-in counter.

Please note the start and end times of check-in at the airport. Do not forget that at the airport you need to go through security control, and when international transport- border and customs formalities. Calculate your arrival at the airport taking into account the time required to complete all mandatory pre-flight procedures. Boarding begins 40 minutes before flight departure.

If for some reason you were unable to print your boarding pass, please contact any of the check-in counters for your flight at the airport, but no later than 50 minutes before the flight departure.

In order to ensure flight safety, the Airline reserves the right to change the seat you have chosen on board the aircraft upon receipt of your boarding pass or on board the aircraft at the direction of the pilot-in-command, without prior notice to the passenger.

Nordwind Airlines (hereinafter referred to as Nordwind) began its history not so long ago, just 10 years ago. But during this time, the aircraft fleet grew from 3 to 22 aircraft, and the number of destinations from 6 to 200. The company is among the top 10 in passenger turnover Russian airlines. The aircraft fleet consists of modern and comfortable aircraft that meet all safety requirements. The airline also pays great attention to the introduction of various innovations to improve the level of passenger service. Base airport company - Sheremetyevo.

How does check-in for a flight take place?

The most convenient way to check in for a Nord Wind flight is online check-in. It is performed on any device from 24 to 1 hour before flight departure.

To register online, you must adhere to several conditions:
availability of an electronic ticket;
The departure airport is located in Russia, the CIS and Antalya;
no registration required special conditions transportation;
you don't order Additional services, which must be issued directly at the airport;
carry-on luggage corresponds in size and weight; it, as well as luggage, meets the requirements for safe transportation of luggage.

The advantages of electronic registration are obvious: time savings and ease of implementation.

What is the price?

Registration for a Nord Wind flight is paid, or rather not the registration itself, but the choice of a seat on the plane. There is no free seat selection on flights of this airline since November 2017. Even when checking in at the airport.

The cost of choosing a seat is influenced by such parameters as class of service, type of seat placement on board and the flight zone (distance).
As a pleasant bonus, when choosing a seat, the company’s website provides information about how intensely the sun will shine through the window on one side or another and for how long during the flight. This allows you to decide on a place on the sunny or more shaded side.

To complete online registration you need to have the following information:
1. The passenger's last name must match that indicated on the electronic ticket.
2. The electronic ticket number must be entered without spaces and contain 13 digits.
3. Flight departure date - you can enter it in the appropriate format yourself or using the built-in calendar.
4. Departure flight number, entered without airline code. Four-digit for an international charter flight and three-digit for regular flights within the Russian Federation and the CIS.

It is also possible to register other passengers up to 9 people online. After filling out all the necessary data, selecting a location, and ordering additional services, the registration process is completed. After this, you need to print your boarding pass or, if this is not possible, do this by contacting the check-in counter at the airport.

Mandatory documents that will need to be presented at the departure airport: passport and boarding pass on paper.

Registration for chartered flight company is carried out in a similar manner, but it begins from the moment when the tour operator provided the lists of passengers for this flight.

The classic airport check-in procedure is also available.

Even if you have taken advantage of the option to check in online, still arrive at your departure airport for the required procedures in advance, approximately 40-60 minutes in advance.

Carry-on baggage rules

According to the airline, as of May 1, 2019, the size of hand luggage for charter destinations will be:

Free baggage and hand luggage allowances on regular flights from May 1, 2019

* 1 piece up to 15 kg for flights departing from 05/01/19. An exception for routes between Russia and Uzbekistan, Tajikistan, Armenia and Azerbaijan – 1 piece up to 20 kg.

• Check in for your flight from home or office

  All you need is a computer or mobile device

• You choose a comfortable seat in the aircraft cabin yourself

  In accordance with the terms of the “Seat Selection” service

• Avoid queuing at the reception desk

  Use your mobile boarding pass to go through security (not available at all airports)

Conditions for online registration

• You are traveling on Nordwind Airlines' own flights (N4)
• No more than 24 hours and no less than 1 * hour before flight departure. *For flights departing from foreign airports
• in the Russian Federation - 4 hours (except for Antalya, Yerevan, Cam Ranh, Cancun) You are flying without animals, weapons or luggage on
• passenger seat
• You don't need special services. For example: accompanying people with disabilities, accompanying a child without parents and others

There are no prohibited items or substances in your checked or carry-on luggage

• How to register online?

  Step 1

  Search for passengers

• In the form, please indicate the passenger's last name and ticket number. After that, click on the “Search” button. If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click “Proceed to online registration”.

  Step 2

  check-in

• At the check-in stage, you can choose a seat in the aircraft cabin and order additional services.

  After selecting the required services, click on the “Register” button.

  Step 3

• Payment for additional services

  Pay for additional services selected at the previous stage. When paying, please provide a current phone number and email address. This is necessary to send you a payment receipt.

  Step 4

Receiving your boarding pass

When traveling on transfer flights, you must remember that check-in for a flight for each individual section opens 24 hours in advance and ends 1 hour before the departure of the flight in this direction.

If, when completing online check-in, there are more than 24 hours left before the departure time of the second flight, check-in will only be available for the first leg of the route.

For your convenience you can:

• Use the online check-in service in stages for each flight (in accordance with the start and end period of online check-in for a given flight)
• Use the online check-in service at the same time for all flights in the route (during the period coinciding with the period of online check-in for both flights in the route)

Mobile boarding pass

On flights departing from:
– Sheremetyevo Airport (Moscow), domestic and international destinations;
– Pashkovsky Airport (Krasnodar), domestic routes;
– other airports, we recommend checking the possibility at the departure airport help desk;
When passing through pre-flight inspection, at passport control, at the boarding gate and on board the aircraft, it is enough to present your boarding pass on the screen of your portable device.

To do this you should:

• Save your boarding pass in your device's memory in case you don't have Internet access
• Make sure your electronic device has sufficient battery power

Additional Information

• On flights operated under a code-share agreement with the airline Pegas Fly, online registration is not available.
• Upon arrival at the airport, the passenger is required to present all baggage, hand luggage and personal items to the check-in counter for weighing and check-in.
• Online check-in for fares: “Light Economy”, “Optimum Economy”, as well as for passengers of charter flights, is available upon ordering the “Seat selection” service.
• If you do not need the online check-in service, you can use the standard check-in procedure at departure airports.
• You can familiarize yourself with the rules for carrying checked and excess baggage.
• If, after completing the online check-in procedure, you need to change or return your air ticket, you must cancel the check-in by contacting the airline's contact center no later than 40 minutes before the flight departure.
• For flight safety reasons, the airline reserves the right to change the seat you have chosen on board the aircraft at the direction of the aircraft commander.
• For passengers with Hahn Air (H1) tickets, online check-in is not available.
• On some foreign routes, after passing online registration the passenger will be notified of the need to go to the check-in counter at the airport to obtain a boarding pass in the form established by the airport.
• Check-in for a flight using self-check-in kiosks located at airports is available to passengers who have previously purchased the “Seat Selection” service.

Airlines Nordwind is one of the leaders among Russian airlines. The principle on which the work of its employees is based is safety. Regular improvements aircraft and innovations in services are attracting an increasing number of travelers. Many clients, having bought a ticket for a flight once, have become regular guests of the company.

The sincere friendliness of the crew, excellent service, smooth takeoffs and landings will be an excellent addition to your vacation or business trip. The team's task is to make people different countries closer to each other, and flights are reliable and memorable for their high service and convenience. Nord Wind will help make the world more accessible.

History of the airline

The first aircraft of the Northern Wind airline took to the skies in 2008.

At that time, passengers had only three planes and six destinations at their disposal. Every year, thanks to the dedication of the team and high-quality service, the aircraft fleet increased and new flight routes opened.

In 2014, the number of passengers who used the services of Nord Wind airline , was equal to 4.4 million. By 2015, air passengers were traveling from 33 points, flight destinations covered both cities Russian Federation, and Europe. By constantly improving and striving for high standards, Nordwind Airlines was able to become a global brand. Today she helps visit 52 cities and 11 countries around the world.

On the official website of Nordwind Airlines, passengers will be able to familiarize themselves with the updated summer schedule. In 2017, the newest 15 travel destinations were opened for the first time. The flight program has increased tenfold compared to last year. The number of flight hours totals more than 412,808.

Nordwind Airlines received 221st place in the Top 500 Russian business leaders according to RBC and the title of “Best Charter Carrier 2013”.

The North Wind company provides a wide range of services. Our priorities are to ensure the comfort and safety of regular and new customers. On the pages of our website, airline representatives publish information about existing services and new offers.

• Baggage. Hand luggage - maximum 10 kg on domestic flights and up to 5 kg on international flights. Dimensions: 1 seat 55x40x20=115 cm. One air passenger can take up to 32 kg of luggage on domestic and international flights, depending on the fare. Dimensions: 1 piece less than 203 cm. For the weight of luggage exceeding the norm, you will need to pay extra separately. At check-in, you must weigh all suitcases and bags, with the exception of items that are classified as hand luggage.
• Ordering additional space. Additionally, you can order several places for things when booking on the website. If you have a lot of things, it is better to think things through and order additional luggage.
• Search. If a passenger has lost luggage or found it damaged, he must fill out a report near the counter with the inscription “Lost & found”. If the luggage is not found within 21 days, its cost will be refunded.
• Storage. If your luggage is forgotten at the airport, it will be stored for free for two days. Registered items will be kept at the airport for six months from the date of notification to the owner.
• Transportation of sports equipment and equipment, with the exception of somespecies. The above items, if properly packaged, are transported free of charge if they do not exceed the free baggage allowance.
• Transportation of animals. Transportation of animals, birds, guide dogs and service dogs is possible only in the economy class cabin. Accompanied by an adult passenger. Transportation is only permissible in a container. Allowable weight(with a cage or container) - no more than 8 kg. Maximum dimensions (cage or container): width - 35; length - 60 cm; height - 20 cm. It is necessary to inform about the desire to take animals with you when issuing a ticket, but no later than 48 hours before departure of the flight. The animal must have Required documents and certificates provided for by the legislation of the Russian Federation, international treaties and the legislation of other countries.
• Freight transportation. Transportation of goods is carried out both across the territory of the Russian Federation and on international flights.
• Online registration. Possible if the flight is planned from cities in the Russian Federation and CIS countries. When registering, the air passenger must provide his personal data and flight information. Online check-in will be open 24 hours and closed 4 hours before departure. You must arrive at the airport in advance with a printed ticket.
• Selecting a location. Possibility to choose a place in advance if desired.
• Order menu. Select and order dishes in advance to be served during the flight.

More detailed information can be obtained from the official website of Nord Wind Airlines.

Aircraft fleet

Nordwind is one of the ten largest airlines in the Russian Federation in terms of the number of passengers using its services. Over the years, the fleet of North Wind airlines has increased to 20 aircraft of four types: Boeing 737, Boeing 767, Boeing 777 and Airbus A321. Latest electronics, improved specifications, increased comfort of the passenger cabin, these are the main advantages of these aircraft.

• Boeing 737 is the most popular model passenger airliners. The design of the aircraft has improved wings and tail, and has more advanced engines. The liner is equipped with modern electronics.
• The Boeing 767 is a wide-body airliner designed for medium to long ranges. This is the first aircraft to transport passengers across the Atlantic Ocean.
• Boeing 777 is a model designed for long and long-distance flights. Equipped with the latest avionics. The comfort of the aircraft cabin has been increased. The airliner itself is constructed from lightweight but durable alloys and composite materials. This made it possible to significantly reduce the weight of the model and the cost of production.
• Airbus A321 (Airbus A321) is the largest representative of the Airbus A320 family of aircraft. The A321 has the ability to accommodate more passengers due to its design features.

Airline reviews

The opinion of every air passenger is valuable to the company. ABOUT Reviews of Nord Wind Airlines will help make your flights even better. It is the clients who have used the services of Nord Wind who can point out shortcomings in service or insufficient competence of the staff.

Positive reviews

Alexander

We recently flew from Vietnam on flight 2736, Boeing plane 777-200. The impressions were very good. The ten-hour flight passed in comfortable conditions. I liked the food. Warm blankets were distributed to everyone. Takeoff and landing are almost imperceptible. The flight was not delayed. Thank you to the airline for the excellent service!

Olga

We traveled on May 10, 2017 with the Northern Wind airline from Cheboksary to Belgorod via Moscow. I was pleased with the price of the ticket, the plane was clean, the flight went without delays. Although there was a connecting flight, we made it to the next one! Special thanks to the flight attendants and pilot!

Yaroslav

We had such a story with Nord Wind. Five of us flew on May 2 from Sheremetyevo to Simferopol, on May 12 tickets were in reverse side. The first and second time, flights were delayed by an hour and a half. Then it turned out that the delay was caused by the airport itself. Both times, instead of the promised Airbus A321 North Wind, they provided a Boeing 767 Pegasus. At first they didn’t understand that this was the same organization. The flight went well, the cabin was comfortable, the food was good.

Negative reviews

Vadim

Our plane and several other company aircraft were detained on the day of departure to Sheremetyevo. Nobody really explained anything. We spent several hours waiting. The company employees did not consider it necessary to offer us either food or drinks. I was very upset by this attitude of Nord Wind towards its clients.

Lika

My acquaintance with Nord Wind also left negative impressions. Flight as part of a tourist package from Pegasus, Moscow - Bangkok. The flight was moved from eight in the evening to five in the morning. An entire vacation day is lost. Representatives of the airline attributed everything to bad weather and aircraft breakdown. Other passengers said that this happens quite often on North Wind Airlines. If you have old planes that constantly break down, replace them! Why should people suffer!

Georgiy

Flight 1805 - Moscow - Antalya dated 05/13/2017 was supposed to take place at 9 am from Sheremetyevo Airport, then a different time was scheduled several times. The airliner was never delivered. As compensation, they handed out a bottle of water. We were asked to pick up our things. Some went to the hotel (provided with meals), but we went home. They promised to inform us about the departure time, but no one called. Our flight was sent without us. The travel agent said that we ourselves are to blame for this, buy tickets at your own expense. This is how our mood was ruined along with our vacation.

Nord Wind strives to provide quality service and meet the needs of every passenger. Air travel must comply with all safety requirements and leave good impressions. All reviews about North Wind Airlines, negative and positive, will help improve service during the flight and help avoid many ambiguous situations. The best reward for the company will be an honest review on the website or social networks. Have you used the services of this airline? Write your reviews!

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