Airline s7 services. S7 Airlines (Airlines)

S7 (s7.ru) is the official website of the S7 Airlines brand, which belongs to Siberia Airlines, which has existed since 1992 and currently has an air fleet of more than 70 Boeing, Airbus and Embraer aircraft. The web resource allows everyone to buy electronic air tickets for domestic and international S7 flights, as well as take advantage of a number of additional services, which include ordering a transfer, booking a hotel room, renting a car, etc.

S7 online services can be ordered not only through the website, but also using the airline’s official mobile application called S7 Mobile, which can be downloaded for free from the App Store and Google Play and installed on your tablet or smartphone.

The airline gives its virtual “friends” many exclusive offers, notifies them about new promotions, and holds sweepstakes and competitions with valuable prizes.

To book air tickets on the s7.ru website and save, use our free promotional codes. This is the name of the special discount codes that they represent. These are unique digital and/or letter combinations that entitle you to participate in the air carrier’s promotion.

All current C7 promotions with promotional codes are presented on this page of the website. Choose the one that suits the terms and conditions and click on the “Show code” button. The combination of letters and numbers that opens must be copied and entered into the field that opens by clicking on the “Add promotional code” link in the ticket order form on s7.ru.

The discount will be automatically applied to the payment amount immediately after clicking on the “Add” button. After entering the promotional code, the ticket price did not change? Most likely, an error was made when entering the discount code or some condition of the promotion was not met. We recommend that you re-read the description of the promotional code on our website and try using it again.

S7 services

On the C7 airline website you can book:

• Electronic tickets on domestic flights, which depart from Domodedovo Airport in Moscow and Tolmachevo Airport in Novosibirsk.
• Electronic air tickets for regular international flights to the Middle East, CIS countries, South-East Asia, Europe, Asia-Pacific region.

Buyers can purchase both one-way and round-trip tickets. You can choose the appropriate flight class: economy, business, first class.

When booking plane tickets, you can order a whole range of additional services, which include renting a car in another city/country, booking a hotel room, insurance, etc. These services are provided by S7 partners.

The airline’s website also allows travelers to check in online for flights, monitor the schedule of arrivals and departures in real time, and view the airline’s fares. IN personal account regular S7 customers track the number bonus miles under the S7 Priority loyalty program.

We live in the computer age, there are only gadgets around, but there are no fewer documents on paper, and the time is such that everything needs to be done urgently. S7 airline specialists have developed the “Flying Envelopes” aviation service. Now you can send urgent letters and parcels from one airport to another every day. To do this, you will need to conclude an agreement, take your passport and parcel with you - that’s all.

Air delivery of urgent letters, parcels, parcels

Now, to send urgent documentation by S7, you don’t need to go to the airport, just leave a request on the flying-envelopes.rf website or by calling 8 495 988-1777, 8-800-700-0707, 8-800-200-0007 and courier the service will deliver the goods to any address.

Within an hour, the courier will pick up the envelope and send it on the next S7 Airlines flight. The service S7 flying envelopes is paid, 1490 rubles, weighing no more than 5 kilograms.

You can pay in cash, card or online. Currently, this service operates only in Moscow and St. Petersburg, but other airports will be connected in the near future. Very small parcels or letters are rarely accepted for sending, only urgent ones. They advise you to contact the post office or train conductors, because it is completely unprofitable. The lighter the weight of the cargo, the more expensive it is and vice versa, the greater the weight, the cheaper.

Under an additional agreement, you can send cargo weighing 1-5 kilograms, and everything else can be arranged as urgent delivery.

What parcels cannot be sent?

According to transportation rules and the Law of the Russian Federation, substances and objects that can harm the health of tourists and crew are prohibited for transportation.

The cargo must have accompanying documents or an inventory. Packaging must be secure and paid for by the sender. You definitely need to agree in advance and agree on it before leaving for the airport.

S7 Airlines operates domestic and international passenger air transportation. The airline has two transport hubs. The first is Domodedovo Airport in Moscow. And the second is in Novosibirsk, Tolmachevo airport. The hub in Novosibirsk has a long history, because S7 Airlines is a brand of Siberia Airlines.

The airline is actively implementing innovative solutions for customers. Its online service is one of the most convenient among Russian companies. Through the website, the client can not only choose a convenient flight and register for it or view the current number of miles on his card, but also much more. S7 Airlines was one of the first in Russia to launch a mobile boarding pass service.

Flight geography

The bright green planes of S7 Airlines are immediately noticeable at any airport in the world. Their cheerfully painted sides can be seen on runways in Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

The average age of S7 Airlines aircraft is eight years.

S7 Airlines also flies a lot to the CIS countries. This airline often serves as a lifesaver on less popular routes. For example, S7 Airlines is one of the few airlines that regularly fly to the capital of Moldova. Therefore, if you want to go to Chisinau on an excursion to wine cellars or wander around the Old Town, you will still have to look for a better air carrier than S7. S7 Airlines flies a lot throughout Russia. The company's domestic routes are very diverse and well-structured, so you can choose the optimal connecting time.

Aircraft fleet

S7 Airlines boasts one of the youngest and most modern fleets civil aviation Russia. The average age of the aircraft is eight years. The S7 Airlines fleet consists of 20 Airbus A319, 15 Airbus A320, Airbus A310, Boeing 737-800, Boeing 737 MAX and Boeing 767-300.

Services on board

The airline's passengers can use the Extra Space service and book seats in the economy class cabin with the distance between the rows of seats increased to 25 cm.

The weight for free baggage allowance is 23 kg, and passengers can take hand luggage on board the plane up to 10 kg with dimensions of 55x40x20 cm.

Business Class

The business class cabin is located at the front of the aircraft and is equipped with wide seats with adjustable backrests (some aircraft have a footrest and an adjustable headrest), a separate toilet room, individually wrapped blankets and pillows, and a specially designed menu will please any gourmet.

Passengers in this class have increased their free baggage allowance to 32 kg, and they can take two bags with a total weight of 15 kg into the aircraft cabin.

Loyalty program

The airline's clients can register and participate in the S7 Priority loyalty program. This program helps you earn miles and spend them on air tickets and services.

Contact Information

Airline address: Moscow, Tsvetnoy Boulevard, 30, building 16; tel.: 8 800 200-0007, 8 800 700-0707.

The services provided by S7 Airlines on board the aircraft depend on the duration of the flight, class of service and, if the flight is a custom flight, then on the charter program ordered and paid for by the tour operator or customer company.

The airline offers two classes of service for air passengers on regular flights - “Business” and “Economy”. Passenger service programs on board aircraft may have differences in the service and services provided, depending on the type of aircraft on which the flight is carried out and the flight route.

Business Class

Business class S7 is an offer for those who are demanding of their surroundings and expect a high level of service at all stages of their journey.

Comfort on board is the space surrounding passengers, thought out to the smallest detail. Every detail matters: the distance between the chairs, the angle of the reclining chair back, the presence of a USB port and socket for charging mobile devices, lighting and much more.

The business class cabin, located in the front part of the aircraft immediately behind the cockpit, is equipped with wide and comfortable seats, the distance between which is usually at least 89 cm and provides maximum opportunities for a relaxing and comfortable flight. The seat backrest adjustment allows business class passengers to sit comfortably to relax or focus on important issues. In some types of aircraft, the seats are equipped with a footrest and an adjustable headrest.

Business class passengers have a separate toilet room.

When seating passengers on the plane, attentive flight attendants will help you place outerwear and backpacks in the business class dressing room. For sleep and relaxation, we offer blankets and pillows in individual packaging.

Before working in business class cabins, our flight attendants undergo special training courses and by this time have considerable flying experience. Any passenger from the first cabin always feels their special care and attention.

A special part of the service on board is the menu for business class passengers. A large team of professional chefs works to develop diets for business class passengers. When creating diets, the S7 chef strives to ensure that each dish is not only healthy and tasty, but also meets the most demanding requirements for its design and serving. The in-flight catering menu for business class passengers is updated twice a year (winter and summer). To ensure choice, each meal plan has several food combination options that change weekly.

Business class passengers are offered soft and alcoholic drinks, a variety of cold snacks, and a large selection of hot dishes.

To pass the time in flight and stay informed latest events, on board S7 we offer several publications of business and entertainment press.

Standard services provided by S7 Airlines in flight include:

press

beverages

hot drinks

alcohol

nutrition

music

TV/video

games

trade on board

places to sleep

Cash compensation for flight delays - don't miss out!

Did you know that thanks to the Compensair service, air passengers can receive compensation of up to 600 euros for flight delays or cancellations?

Compensair is a service that helps you receive compensation in the event of:

• Flight delays;
• Flight cancellations;
• Denied boarding (overbooking);
• Missed connection due to the airline's fault.

A passenger can receive from 250 euros to 600 euros for problems with a flight whose country of departure or arrival is Turkey, Iceland, Norway, Switzerland or any other country of the European Union. The opportunity to receive compensation also applies to all flights of airlines registered in the EU. It is important that problems with the flight are not caused by emergency circumstances:

• Threat of terrorist attack;
• Bad weather conditions;
• Strike.

All passengers can use the services, regardless of citizenship. This means that you can receive compensation even if the passenger is not a citizen of the EU or Turkey.

Compensair takes care of all the hassle. The client must sign a consent form for representation and provide information about the flight and ticket number. Next, specialists will conduct a detailed analysis of the situation, draw up an initial claim and conduct a “legal dialogue” with the airline, seeking payment. The client is informed about all important stages by email or SMS.

If successful, the passenger is paid compensation. In case of failure, the passenger does not bear any expenses or other expenses.

S7 Airlines is a Siberian airline with a wide domestic network of routes, flights are made to countries in Europe and Asia. The flights fly the most modern aircraft, and the company itself is part of the global aviation alliance.

About company

The history of the S7 Airlines brand began 60 years ago in Novosibirsk region, when an airline called Sibir was founded. The first flights were made from a military airfield, but in 1992 the company became independent organization, and since 2005, flights have been operated under the S7 Airlines brand.
Contacts:
Official website of S7 airline: https://www.s7.ru/
Tel.: 8 800 700-0707 (Toll-free in Russia)
+7 495 783-0707 (Moscow)
VKontakte: https://vk.com/s7airlines
Odnoklassniki: https://ok.ru/s7airlines
Instagram: https://www.instagram.com/s7airlines/
Youtube: https://www.youtube.com/user/S7Group

Achievements of the company to date:

1. It has 72 aircraft from foreign companies. One of the most modern aircraft fleets in the country.
2. The airline is part of the Oneworld global aviation community. Membership in this union means full compliance with all flight safety and quality standards.
3. It is possible to book and purchase tickets and additional services online.
4. Regular clients of the company under the S7 Priority program can accumulate miles for each flight and exchange them for bonuses from the air carrier.
5. S7 Airlines is in the top 100 best airlines in the world.
6. As of 2017, the company has the highest reputation rating among Russian air carriers.
7. In the Russian top employers, S7 Airlines ranks 4th.
8. Since 2004, the company has received many prestigious awards and prizes in the field of transportation, corporate strategy, marketing, loyalty program, etc.
9. At the end of 2016, S7 Airlines took 4th place in the European punctuality rating, becoming the best Russian airline thanks to minimal flight delays.
10. It is part of the large association of S7 airlines, whose services were used by 13.1 million people at the end of 2016.
11. Offices in 30 countries.

You can contact the company’s contact center by calling:

• 8 800 700-0707 (toll-free in Russia);
• +7 495 783-0707 (Moscow);
• +7 495 777-9999 (Moscow).

Bank details:

Russia, 633104, Ob, Mozzherina Avenue, building 10, office 201
Novosibirsk region
PJSC Siberia Airlines
TIN 5448100656
Gearbox 997650001
BRANCH "NOVOSIBIRSK" OJSC "ALFA-BANK" NOVOSIBIRSK
BIC 045004774
Account number 40702810800150001696
C/s 30101810600000000774

How to check in for a flight online

You cannot register through the site if:

• unaccompanied minor passenger;
• the passenger belongs to a special category of citizens (seriously ill, in need of special equipment or unable to move independently);
• animals are transported;
• luggage space required.

You can receive your boarding pass via SMS on your phone or as a PDF file to the email address you provided during check-in. It is also possible to print your boarding pass in advance or get it directly at the airport. To print, you just need to bring your smartphone with the barcode to the reader in a specially designed kiosk.

When boarding the plane, you can provide either a paper or an electronic copy of your boarding pass.

The registration process itself is simple:

1. Go to the company’s official website and go to the “Check-in” tab.
2. For identification, the system will require you to enter the number of the ticket or reservation itself (this data can be found in the purchase confirmation).
3. The surname must be entered in Latin letters without errors. Next, you just have to click the “Register” button.
4. Check the boxes for your last name and all passengers, if the check-in is for several people, also leave a check mark for the selected flight. The system will prompt you to familiarize yourself with the list of items prohibited for transportation, after which you can click “Continue.”
5. After the completed manipulations, the selection of seats on the plane is made automatically by the system. If necessary, you will have to pay a certain amount to change them, the amount of which depends on the chosen tariff. S7 Priority members can choose seats without paying a fee.
6. When changing seats on the plane appears detailed diagram salon Already occupied places are marked in gray, and those that are still free are marked in white. For selection suitable place Just one click of the mouse is enough, after which you need to click “Save and Continue”. Seats can be changed at any time while online registration is open.
7. The boarding pass must be downloaded in PDF format and sent to your email or phone. If necessary, you can print the document at the airport terminal or at the check-in counter.
8. WITH boarding pass in paper or electronic form, you need to arrive at the airport in advance so that you have enough time to go through all the necessary formal procedures: checking in your baggage, going through security control, etc.

Affordable S7 Airlines fares

The airline has four main fares:

• Economy Basic. Suitable for anyone who is used to traveling light. In addition to the flight itself, the fare includes hand luggage up to 10 kg. It is important to take into account that you cannot choose a place in advance; you will have to pay a service fee and meals for an additional fee. Only passengers with children can book a seat in advance free of charge.
• Economy Flexible. The ticket includes baggage (maximum weight 23 kg), not counting the allowance hand luggage. You can select a seat on the plane at no additional cost, as well as change this option without additional fees before departure.
• Business Basic. Flight in business class, maximum baggage weight 32 kg, hand luggage 15 kg. You can change your departure date or flight by paying a fee. Tickets purchased at this rate are non-refundable. Meals are free.
• Business Flexible. Any changes to the ticket can be made free of charge and money can be returned at any time. The passenger has the right to carry with him, without additional payment, 2 pieces of luggage with a total weight of 64 kg and 2 pieces of hand luggage of 15 kg each. Meals are free.

Nutrition

In Economy tariffs you can order meals for an additional fee, subject to:

• flight lasts from 3 hours;
• payment is made no later than one day before the flight.

For business class passengers, meals are included in the ticket price. From the presented menu you can choose (economy and business class):

• food for babies;
  
• children's menu;
  
  
• vegetarian;
  
  
• Muslim;
  
  
• low lactose content;
  
  
  
• gluten free.
  
  

All sets except the infant set include vegetable salads and a hot dish, bread (except for the gluten-free menu), a sweet dessert and a drink.

The Economy Basic fare does not provide for baggage allowance without additional fees; for other passengers the following requirements:

• Economy Flexible. 1st place, weight 23 kg.
• Business Basic. 1st place, weight 32 kg.
• Business Flexible. 2 places, each 32 kg.

In all cases, the maximum allowable volume of baggage per piece must not exceed 203 cm in the sum of height, length and width. If the dimensions are larger, the luggage is transported in the luggage compartment of the aircraft.

What can you carry except baggage without additional fees:

• ski set (1 piece);
• snowboarding equipment along with the snowboard itself and protective equipment (up to 23 kg in economy class and up to 32 kg in business class, sizes are not limited).

Excess permissible weight must be paid for - equipment is carried in this case as oversized luggage according to S7 Airlines tariffs. Any baggage and hand luggage can be checked in only at the airport; this cannot be done online.

There are weight and size restrictions for carry-on luggage; this is done to ensure that passengers feel comfortable and safe in the cabin. Standards for S7 Airlines:

• Economy class - up to 10 kg, maximum dimensions 55x40x20.
• Business class - 2 pieces up to 15 kg each.

You can check whether your hand luggage meets the permissible parameters for weight and dimensions using the restrictive limits at the airport.

Vacancies S7 Airlines

On this moment The airline has vacancies available in the following areas:

• administrative staff;
• engineers;
• marketing and advertising;
• teaching;
• ground support;
• information Technology;
• flight personnel;
• finance.

You can see in detail which vacancies are available in your region on the company’s website at: https://www.s7.ru/home/about/vacancies/.

Flight attendant vacancy

A flight attendant's job responsibilities include serving passengers in the cabin and ensuring their safety. Basic requirements for applicants:

• education not lower than secondary vocational;
• English from upper intermediate and above;
• good health;
• vision from “-3”;
• politeness;
• ability to get along with people and work in a team;
• stress resistance.

You must have your passport with you at the interview. Training for the position of flight attendant is carried out at the expense of the company and lasts 2.5 months, and a stipend is paid for the duration of the study. Other conditions:

• place of work - Pulkovo, Domodedovo;
• employment and social package according to the Labor Code of the Russian Federation;
• additional social package from the airline (benefits for employees, etc.);
  flights throughout Russia and to several dozen countries around the world;
• friendly staff.

How to return a ticket

You can refuse the purchase online or by contacting the contact center at the general number 8 800 700–0707 (the call is free in Russia).

You can cancel your ticket purchase online yourself, only for domestic flights. In all other cases, you need to contact the S7 Airlines contact center.

If the ticket was purchased not through the website, but at sales offices, the buyer must appear there in person. You must have a passport or other identification document with you.

What you need to know:

• the money will be returned to the account within 20 working (!) days;
• To return a ticket when visiting the office in person, you need to pay a fee;
• all actions to return a purchase must only be in accordance with the rules established for each tariff separately.

All additional expenses for the part of the ticket that was not used are refunded in full, except for the conditions of a specific fare.